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JulesK Member Since: 07 Dec 2014 Location: Ceredigion. Posts: 1664 |
Hi all, phone call today saying at last the electrical fault has been found ( see previous posts on general page ) 4th july.
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25th Jul 2015 3:55 pm |
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SYFL2 Member Since: 16 Jun 2012 Location: Sheffield Posts: 2594 |
If it was me I would tape them up. |
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25th Jul 2015 6:15 pm |
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JulesK Member Since: 07 Dec 2014 Location: Ceredigion. Posts: 1664 |
hopefully they will as its taken nearly a month to find it just a bit of a heads up really for anyone else who gets a battery drain which they cannot trace on diagnostics or a 'start engine or system will shut down in 3 minutes' message which is what mine started as. If it wasn't so bad it'd be funny.
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25th Jul 2015 6:32 pm |
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jubdad Member Since: 12 Mar 2013 Location: Rugby Posts: 103 |
It sounds as if you're lucky there wasn't a fire with an unfused battery connection shorting to earth. |
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25th Jul 2015 7:17 pm |
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JulesK Member Since: 07 Dec 2014 Location: Ceredigion. Posts: 1664 |
well after those two replies I suppose I should not complain about it not starting then??? lol. If it wasn't so bad it'd be funny.
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26th Jul 2015 9:03 am |
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JulesK Member Since: 07 Dec 2014 Location: Ceredigion. Posts: 1664 |
latest instalment.......... seems that it was the passenger door module that had been faulty all the time and not the very long string of faults being peddled out by : dealership.
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31st Jul 2015 11:56 am |
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littletriple Member Since: 27 Mar 2014 Location: kent Posts: 226 |
so was there really a problem with wires shorting together after all? Seems odd to me this could happen without blowing a fuse if that circuit is protected or ending up with the cables welding together & burning if not... |
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31st Jul 2015 12:08 pm |
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JulesK Member Since: 07 Dec 2014 Location: Ceredigion. Posts: 1664 |
honestly haven't a clue mate, Been given so many faults, lost count. I'm just glad that I got my car back so as I can head to the nearest Mitsubishi/Subaru dealer and get this thing off my hands, not down to car as things can and do go wrong but the way I have been treated by dealer, JLR assist and JLR customer relations has totally taken the shine off a car which was new, have only had 7 months and done 4 k.
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31st Jul 2015 5:11 pm |
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RichP Member Since: 21 Sep 2014 Location: Worcestershire Posts: 1369 |
Presumably you are taking it back for a complete refund under the SOGA? If you have had extra grief then compensation? I hope this all works out for and sorry to hear it has gone wrong. Not sure about your situation but I for one work very hard to be able to afford what I can and it is very frustrating when we get substandard service. |
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31st Jul 2015 7:28 pm |
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JulesK Member Since: 07 Dec 2014 Location: Ceredigion. Posts: 1664 |
what is SOGA and how does it work please.
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31st Jul 2015 7:32 pm |
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littletriple Member Since: 27 Mar 2014 Location: kent Posts: 226 |
sounds like you've had a bad experience with an incompetent dealer. But there are others & some are not too bad! Maybe not chuck in the towel so soon & get someone else to look after the car for you? A pity to lose money on a trade in unless you are dead set on a refund & manage to get it that is. I would see how it goes for a few days, you wont find anything like it |
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31st Jul 2015 8:05 pm |
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RichP Member Since: 21 Sep 2014 Location: Worcestershire Posts: 1369 |
Hi Jules, Sale of Goods Act: 'fit for purpose' and all that. |
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31st Jul 2015 8:36 pm |
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JulesK Member Since: 07 Dec 2014 Location: Ceredigion. Posts: 1664 |
you right enough there mate as there's no way I could find anything like it lol. As I said earlier not just dealer but JLR assist and customer relations have left me with a sour taste, worked bloody hard for this so I've had nearly a months worth of crap long enough to decide enough is enough. Not one person has even saw fit to say sorry, but hay ho. If it wasn't so bad it'd be funny. 🐑 Freelander 2 HSE auto 2014 ( Florrie ) ..... Try again. Freelander 2 GS 2012...... Gone. |
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31st Jul 2015 10:06 pm |
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RichP Member Since: 21 Sep 2014 Location: Worcestershire Posts: 1369 |
Hi Jules, just read your other post and what an appalling service you have had. If you have only had the car a few months why can't you get a complete refund plus compensation for all the hassle? In my experience the best thing is to write an email/letter to the most senior manager explaining the history of your saga, requesting a complete refund, replacement car and what they are going to do about compensating you for the hassle, stress, etc. that has been caused to you by no fault of your own. It appears that you have given them every chance to get this right but they have failed. Writing an email takes away the potential for heated discussions and saying something you would regret and you get the chance to put something coherent together.
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1st Aug 2015 6:04 am |
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